Saturday, May 19, 2012

Why VIsta does not sell

---------- Forwarded message ----------
From: Nitin Mutha
Date: Sat, May 19, 2012 at 6:11 PM
Subject: Re: Info: Indica Vista (6403)
To: ravikant@tatamotors.com
Cc: s.ilango@tatamotors.com, customercare@tatamotors.com, muddassar.m@tatamotors.com, am@tatamotors.com


Dear Sir,

I wish to thank you for your time to redirect my complaint last time (Feb 2012) to the concerned departments. 

I'm writing to you  as today was the lowest day in my 'TATA experience' - I had to sit for SEVEN  hours at Auto Indistries, Goa (ND Naik, Fatorda) before the car which was given for repair 10 days back was finally returned. And can you believe - the vehicle is NOT at all repaired. 

There were three complains
1. Cold start problem (repeat complaint from repair of 5th May, 2012)
2. Central lock
3. Fixing of charging point & radio antena

Now the resolutions -
1. For items mentioned under 3 - spares were not available (in 10 days time). This is very common as written earlier.

2. Item no 2 - I was told that this was repaired and vehicle can be collected on Thursday morning. Since I was travelling I went to collect the vehicle today. When I checked the remote controlled operated central lock, it was not working. I explained the advisor/custmer service rep/manager that when the car was given for a repair, the manual (key) locking was working. Only central lock by using a remote was not working. He the dis-agreed and told me that front left door was faulty and some actuator needed a fix and has been replaced and that is what 'they' meant by central lock repair. So I then asked him to replace the old latch and check - and can you imagine my surprise when the mechanic actually started fiddling with rear-right door and told that spare was replaced for that. Finally some other car's latch  was removed and replaced. The remote can not be repaired though the same is fixed by other TATA motors dealership

3. For Item 1 - This is still not clear if repaired or not. As you can see from the trailing emails, the vehicle has a battery drain problem and the same was repaired as per service rep; however in last week itself it has been jump-started twice by the service centre persons while the vehicle was in their custody. 
Since this was a repeat complain I asked what was the problem and was told that fuel filter cartridge was faulty and was changed - free of cost. But for the same problem. the service center has replaced heat glow and heater plug costing me Rs. 4500/--. So if the problem was finally detected in the fuel filter cartridge, the earlier repair was only the replacement of good parts - this goes to explain the item no. 2 where the part from the other car has been removed and changed

So in all below is the list of pending things
1. From the service request in Feb - I was told that the stiff gear problem will go away with running of the vehicle. Even after 3000 kms the problem continues. 
2. Battery drain problem persist as already experienced by the ND Naik representatives them selves
3. Spares un-availability continues and customers keep suffering.

I would really like to know 
a. if the personnel are competent enough for performing the maintenance 
b. suitable suggestions about other service centres which can provide agreeable service experience - by this I don't mean better sitting place - all I (and other customers) are asking for honouring of time commitments by the service centres.

Since Feb this year vehicle has been in the service centre for 28-30 days and without any satisfactory results.

I once again thank you for your time and hope with a push from the top management solutions will be provided.

Sincerely

Nitin Mutha



On Sat, May 19, 2012 at 1:44 PM, Nitin Mutha ; wrote:
reminder!

The vehicle was not repaired till thursday and when I arrived here for
the pick-up the battery drain problem was again observed. It needed a
jump-start.
I don't know if any work is being done at all or not

Nitin

On 5/14/12, Nitin Mutha ; wrote:
> Dear Mr. Muddassar,
>
> Here is something which you shall know and think about. This is about one
> more service experience at ND Nike (Auto Industries) for my Vista GA03C6403
>
> 1. The vehicle developed a cold-start problem before two weeks. The vehicle
> would crank and start but would give-away  after one or two minutes with
> the service indicator glowing in orange color. Then all I have to do is to
> remove the key, wait for few mins and then try again. Once & twice like
> this and then it was good to go.
>
> 2. I gave the vehicle for repair on 5th and no estimate was given. When
> checked in the evening, was advised that Glow plug and heater plug was
> faluty and had been then changed and vehicle was returned in ONE day only.
> I was not satisfied as the estimate was not communicated but happily
> surprised with prompt repair and was looking forward to this kind of
> service.
>
> 3. But alas, the same problem was observed the next day and was informed to
> Auti Industries (ND Naik). I was promised that someone will visit and
> observe the vehicle. Vehicle was kept at home - only 100 ft from ND Naik, I
> travelled by taxi, whole day gone and no-one turned. Next day, I was
> promised that it will be checked at my office location, again no response.
>
> 4. So I dropped the vehicle on Wed evening at the service centre. When I
> checked on Friday, I was told that vehicle was all good all the time and
> there was no fault. I asked them to check one more time on Saturday morning
> and was confirmed that it was all OK
>
> 5. When I went to collect the vehicle today morning, I was told to wait for
> FEW mins as bill was getting ready. And then I saw the vechile being pushed
> down by 4 people as it was not starting. And the service indicator was
> glowing on the dash board. I was told that it was a batter related issue
> but as per indica vista manual *"It (Service Indicator) remains "ON" If
> there is a problem in any of the engine components. (page 34)"*
>
> So this could mean two things
> 1. Servicing persons did not believe me when I dropped the vehicle for the
> repeat problem
> And / OR
> 2. The diagnosis done earlier could be faulty and further could mean the
> good parts has been replaced and charged (Rs. 4500/--)
>
> So we have lost more than two weeks now and the vehicle is still in the
> service centre. I am grateful to the service centre for dropping me to my
> office today in alternate vehicle which was going for a test ride.
>
> But, I have spent whole weekend without vehicle (in summer vacation) and as
> written during my last communication following actions could be initiated,
> to improve on the overall customer experience
> 1. Alternate vehicle should be arranged in this sort of cases (Where the
> promised date of delivery is not met).
> 2. The contact details of the service centre manager, regional manager and
> even the central team should be displayed at the local centre. Today
> morning I met minimum 3 people who had same issues (promised date of
> deliveries not being met)
> 3.  And moreover, I shall now expect that the 'real' problem is identified
> and solved (without any further cost).
>
> With best regards
> Nitin
>
>
>
> On Tue, Feb 14, 2012 at 9:00 PM, <muddassar.m@tatamotors.com> wrote:
>
>> ** **
>>
>> Dear Sir,****
>>
>> ** **
>>
>> With reference to blow mail attach,****
>>
>> We are extremely apologetic about the inconvenience caused to you.****
>>
>> I thank you very much to give us a chance to serve you & satisfy you with
>> all issue mention below.****
>>
>> In case in future if there is any complaint in your vehicle I request you
>> call me on below number.****
>>
>> *Best Regards*,****
>>
>> Muddassar****
>>
>> 9769533319****
>>
>> ** **
>>
>> ** **
>>
>> ** **
>>
>> ** **
>>  ------------------------------
>>
>> *From:* Nitin Mutha
>> *Sent:* 14 फरवरी 2012 08:55
>> *To:* **ILANGO S [ Head** (Customer Care & Service Process) , Mumbai PCBU
>> , Mumbai ]
>> *Cc:* MIRSHIKARI MUDDASSAR A [ Assistant Manager (Customer Support) ,
>> Mumbai PCBU , Mumbai ]; agmservice@autoind.com; **NAIR RAVI S [ Regional
>> Customer Care Manager , Mumbai PCBU , Mumbai ]**
>> *Subject:* Re: Info: Indica Vista (6403)****
>>
>> ** **
>>
>> The advisor Mr. Deepak visited this morning and sorted out the gear shift
>> problem. He also explained the vibration issue which is only below 20 kms
>> speed and not beyond that and is due to slightly worn-out tyres. He has
>> assured that the battery draining has been solved completely.****
>>
>> ** **
>>
>> Thank you very much for the prompt action. ****
>>
>> ** **
>>
>> With Best Regards****
>>
>> Nitin****
>>
>> On Mon, Feb 13, 2012 at 7:41 PM, Nitin Mutha ;
>> wrote:****
>>
>> Dear Sir,****
>>
>> ** **
>>
>> Thank you for your enclosed letter that I received Thursday evening. As
>> per this "all necessary action would be taken to ensure that the part is
>> procured and same is fitted on your car *immediately *for the
>> satisfactory performance of the same"****
>>
>> ** **
>>
>> However, the vehicle was delivered finally on Saturday late evening /
>> night. As as mentioned in my earlier email, it seems only issue 1 which
>> was
>> mentioned while vehicle was given for servicing is being solved. (Issue
>> no.
>> 2 is not yet checked by me). Issue 3 still remains and has not been
>> worked
>> on. Moreover, there is a new problem - stiff gear while shifting .. So
>> while driving trial yesterday it was observed that gear 1, 2 and R are
>> quite stiff compared to earlier performance.****
>>
>> ** **
>>
>> The same was communicated to the local engineer yesterday evening. Got a
>> call this morning from Auto Industries that he (Engineer/Advisor) will
>> visit during the day and hence the vehicle was kept at home. NO one
>> visited
>> in the whole day and without any further communication.****
>>
>> ** **
>>
>> So after close to 3 weeks, 11k Rs and lot of follow-up, the problem
>> continues (and aggravated) . I've now been promised a visit of the
>> engineer
>> tomorrow morning. One thing remains unclear and surprises me is that the
>> issues mentioned by service engg (in past two weeks) and the one
>> mentioned
>> above me were not present when the vehicle was given for servicing /
>> repair.  I'm now wondering if to give the vehicle again for further work
>> (if suggested by the engineer tomorrow) or just live with the problem as
>> I'm not sure when the same will be returned by the Auto Industries
>> ......*
>> ***
>>
>> ** **
>>
>> Please let me know what is your suggestion and actions (if any)....****
>>
>> ** **
>>
>> With Best Regards****
>>
>> Nitin****
>>
>> ** **
>>
>> ** **
>>
>> ** **
>>
>> On Thu, Feb 9, 2012 at 9:44 AM, Nitin Mutha ;
>> wrote:
>> ****
>>
>> Dear Sir,****
>>
>> ** **
>>
>> just to give you an update - vehicle which was in 'final stage of
>> readiness' on Monday is still not delivered even after 3 working days.
>> ***
>> *
>>
>> ** **
>>
>> On Tuesday I was told different reasons by different people. Auto
>> Industries Manager/Engineer told me that 'the part which was replaced
>> earlier is malfunctioning/faulty and is being replaced again'.  Mr.
>> Muddassar told me that the 'oil seal' on the engine side of the gear box
>> is
>> leaking and will be replaced. But everyone assured that the vehicle will
>> be
>> ready on Wednesday.****
>>
>> ** **
>>
>> Yesterday Mr. Muddassar wrote - "Sir we a very sorry for delay.. We a
>> following short of oil seal.... It has been arrange. Under process.... We
>> will Conform you the delivery of your vehicle shortly..." ****
>>
>> ** **
>>
>> I'm *NOT* surprised, as I've experienced this before - the rear view
>> mirror of this vehicle model was not available for more than 5 months.
>> The
>> silver strip which is fixed on the bonnet was not available. When made
>> available, the rubber pads which are required to fix the same were not of
>> the correct size ... the list continues****
>>
>> ** **
>>
>> Coming back to the current case - there were three complains when the
>> vehicle was given for service ****
>>
>> 1. Clutch plate replacement****
>>
>> 2. Current leakage (Vehicle does not start if remained idle for more than
>> 2 days)****
>>
>> 3. Vibration ****
>>
>> ** **
>>
>> Of which only No. 1 seems to be resolved. The service centre has done
>> some
>> work on the wiring but its mainly due to vehicle was not starting (this
>> was
>> a new problem occured at service centre). Once  checked and found OK, it
>> was told that there is still some problem with the wiring circuit and the
>> fuel was not reaching to the fuel pump with required pressure. Then the
>> 'Key' was changed as it was found that earlier key had some problems (can
>> not understand as this is the 'only' key I've & been using for past six
>> months). And now some leakage of the gearbox oil seal. Surprising that it
>> was not observed when the clutch plate was changed and the gear oil was
>> 'unnecessarily' replaced. So not sure if other two has been resolved or
>> not.... ****
>>
>> ** **
>>
>> And this is the *customer experience* when everyone right from customer
>> service head, Customer service AGM, regional service manager and GM of
>> the
>> service centre are all involved and following-up. What will be the plight
>> of the common customer then? ****
>>
>> ** **
>>
>> Not to mistake that its not just one incidence in isolation. If you refer
>> to the first email in the case history below, you'll find a complain
>> which
>> was raised earlier (vehicle kept for one full day and NO work done - Rs.
>> 0
>> invoice was made). I've also met one gentleman at the service centre when
>> I
>> was there last week. He had given his Manza for service with some wiring
>> related problem and when the vehicle was given back to him in the
>> evening,
>> music system was uninstalled and kept on the rear seat,  the vehicle was
>> dirty (after 3 days of delay) and he was afraid what other problems lay
>> ahead.... ****
>>
>> ** **
>>
>> *As we know of the customer complaints - its just a tip of the iceberg.
>> For every 1 customer complain raised there are 5 who speak to nearest
>> employee & forget, there are 25 who are actually dissatisfied but remain
>> silent. In turn, these 25 people will each tell a further 5 people each,
>> meaning that a total of 125 people will have heard about their bad
>> experience. A sobering thought, wouldn't you say? **Not to forget hidden
>> costs of inconvenience  due to delays, cost of taxi-hire  due to
>> unavailability of vehicle and above all - safety. Safety as I've to
>> travel
>> by bike and taxi hire when travelling with family...*****
>>
>> ** **
>>
>> Unless there are some clear actions which are visible & experienced by
>> customer the branding initiatives like "*service edge*", "glod club
>> membership" (of which the dealers are not aware and/or not ready to sell)
>> are mare *empty words...*****
>>
>> ** **
>>
>> I'm writing not because I'm unhappy with the 'vehicle' - on the contrary
>> being my first vehicle, I've ENOJYED many comfortable rides it provided.
>> Its ease of repair has helped me to get minor work done even in the
>> remote
>> parts of the southern forest areas. Its just that the service experience
>> is
>> not living up to the level of other 'TATA' brands I'm accustomed to
>> (Power,
>> Chemicals, Landmark books, Taj/Ginger hotels, Chroma, DOCOMO, Titan and
>> Photon ....)****
>>
>> ** **
>>
>> Best regards****
>>
>> Nitin****
>>
>> ** **
>>
>> ** **
>>
>> On Mon, Feb 6, 2012 at 11:03 AM, <ravi.nair@tatamotors.com> wrote:****
>>
>> *Dear Mr.Mutha,*****
>>
>> This is in reference to your email marked to our Vice Chairman on
>> 6thFebruary 2012.
>> ****
>>
>>  ****
>>
>> We are extremely apologetic about the inconvenience caused to you in this
>> regard. ****
>>
>>  ****
>>
>> We have taken up the concern on top priority and are constantly following
>> up with the dealer team which in this case is M/s Auto Industries,
>> **Goa**.
>> Our Customer Support Manager – Mr.Muddassar Mirshikari is personally
>> monitoring the work being done on your vehicle. As per the latest
>> information, the vehicle is in final stages of readiness.****
>>
>>  ****
>>
>> In case of any urgent support please feel free to speak to the General
>> Manager of the workshop, Mr.Diago George on +91
>> 9823260880<%2B91%209823260880>
>> .****
>>
>>  ****
>>
>> Alternatively you can speak to our Customer Support Manager –
>> Mr.Muddassar
>> Mirshikari on +91 9769533319. Thanking you for your patience and
>> patronage.****
>>
>>  ****
>>
>>   *Regards*,****
>>
>> **Ravi** Nair****
>>
>> ****
>>
>>  ****
>>
>> ---------- Forwarded message ----------
>> From: *Nitin Mutha* ;
>> Date: Sat, Feb 4, 2012 at 4:00 PM
>> Subject: Re: Indica Vista (6403)
>> To: am@tatamotors.com
>> Cc: customercare@tatamotors.com, carpmg@tatamotors.com
>>
>>
>> Dear Sir,
>>
>> Even after repeated follow-up still no information on when the vehicle
>> will be repaired and ready.
>>
>> Its been 9 days and from past six days I'm hearing that there is a
>> wiring fault. Still unable to understand, how with all the competant
>> people a problem is not dignosed. When I visited service center to
>> check the status, I was informed that the problem is still not found -
>> after six days.. And the surprising part is the problem - of vehicle
>> not starting - was not present in the vehicle when it was given for
>> service.
>>
>> Is there someone who can tell WHEN the problem will be identified and
>> resolved. I've been hearing lot of false promises and no one at the
>> service center knows for sure when it will be repaired. If the service
>> center is not sure about the time-line, they shall at least provide an
>> alternative vehicle and then keep on 'working' the vehicle for
>> months....
>>
>> With best regards
>> Nitin****
>>
>>
>> On 2/3/12, Nitin Mutha ; wrote:
>> > Dear Sir,
>> >****
>>
>> > This query should go into you case studies for the customer service -
>> How *
>> > NOT* to provide customer service****
>>
>> >
>> > After several reminders to Auto industries, I was finally called on
>> > Wednesday (31st Jan)  evening that the problem with the vehicle is
>> dignosed
>> > and vehicle will be ready by the following morning. On the following
>> > morning when I called the service center, they informed that the
>> > vehicle
>> is
>> > undergoing trials and will be ready in the evening. Finally I
>> > personally
>> > went to service center yesterday afternoon and was told that it has
>> > been trailed (for over 80kms) and is now OK. This was necessary
>> >
>> > I was told that the bill is 10960/ - as against initial estimate of Rs
>> > 5k
>> > and revised estimate of 7k which was communicated to me. I discussed
>> > the
>> > matter with the advisor (Mr. Volobh) and his supervisor and then found
>> that
>> > the some parts were changed without even their information/consent (no
>> > question of my consent). Still failing to understand why the estimate
>> > is
>> > wrong by 50 to 100%
>> >
>> > I PAID the bill after asking for discount on the account of
>> > mis-communication, unnecessary change of spares and enormous delays,
>> > but
>> > the manager expressed his in-ability to do so. I asked if the problem
>> > has
>> > been corrected and the battery would not drain again after leaving the
>> > vehicle idle for two days. I was assured that the work has been
>> > complete
>> > and thorough. On hearing, this I paid the bill  and now comes the most
>> > ironical part. The vehicle DOES NOT START and was stopped at the
>> > washing
>> > bay in the workshop...
>> >
>> > I'm failed to understand that what was checked and repaired in past
>> > seven
>> > days. The week is passed, bill is paid and the vehicle is still lying
>> > in
>> > the service center...
>> >
>> > Hope there is someone who listens the VOC
>> >
>> > Regards
>> > Nitin
>> >****
>>
>> > *PS - going back to my first email, may be now I am starting understand
>> why
>> > you need to spend money on advt .....*
>> > *
>> > *
>> > *PPS - Whats more -  no one responding on the number given by your
>> customer****
>>
>> > care for the AGM of the Auto Industries (Mr. Diego - 9850398593) and
>> > Mr.
>> > Vilobh (Tata motors advisor) also does not respond on the phone
>> > since***
>> *
>>
>> > morning....*****
>>
>> >
>> >
>> >
>> > On Tue, Jan 31, 2012 at 7:51 PM, ; wrote:
>> >
>> >> Dear Sir,
>> >>
>> >> Thank you very much for redirecting the query. The main complain is
>> >> that
>> >> the advisor is telling about the problem which was did not existed
>> >> when
>> >> it
>> >> was given for repair. He keeps on telling that the vehicle is not
>> >> starting
>> >> due to wiring fault when his own mechanic has driven the vehicle to
>> >> the
>> >> service center .
>> >>
>> >> Hoping for quick resolution.
>> >>
>> >> Thank you
>> >> Nitin
>> >>
>> >>
>> >>
>> >> Regards
>> >> Nitin
>> >>
>> >>
>> >>
>> >> ---------
>> >> Sent by emoze push mail on Nokia
>> >>
>> >>
>> >> -----------------------------
>> >> From:   am@tatamotors.com
>> >> Subject:        RE: Indica Vista (6403)
>> >> Date:           31st January 2012 16:27
>> >>
>> >> Dear Mr.Mutha,
>> >>
>> >>
>> >>
>> >> Thank you for having written to us. We are forwarding your complaint
>> >> to
>> >> our Customer Care team ( customercare@tatamotors.com
>> >> <BLOCKED::BLOCKED::BLOCKED::BLOCKED::blocked::BLOCKED::BLOCKED::BLOCKED:
>> >> :BLOCKED::BLOCKED::BLOCKED::mailto:customercare@tatamotors.com>  ),
>> with
>> >> a request to contact you immediately.
>> >>
>> >>
>> >>
>> >> Kind regards,
>> >>
>> >>
>> >>
>> >> Yours sincerely,
>> >>
>> >>
>> >>
>> >> Arup Mukherjee
>> >>
>> >> Assistant General Manager
>> >>
>> >> Corporate Communications
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> ________________________________
>> >>
>> >> From: Nitin Mutha
>> >> Sent: Tuesday, January 31, 2012 3:49 PM
>> >> To: PCD CARPMG [PCD_MUMBAI]
>> >> Cc: MUKHERJEE A S [ Assistant General Manager (Corp Comm) , Mumbai
>> >> Corporate , Mumbai ]; Investors Relations ( TML )
>> >> Subject: Fwd: Indica Vista (6403)
>> >>
>> >>
>> >>
>> >> Instead of spending money on the advt, you should work more on the
>> >> service provided by TATA motors.. it will help your cause more
>> >>
>> >>
>> >>
>> >> Nitin
>> >>
>> >> ---------- Forwarded message ----------
>> >> From: Nitin Mutha ;
>> >> Date: Tue, Jan 31, 2012 at 3:44 PM
>> >> Subject: Indica Vista (6403)
>> >> To: Customer Relations Officer <cro@autoind.com>
>> >> Cc: customercare@tatamotors.com
>> >>
>> >>
>> >> Dear Anjali,
>> >>
>> >>
>> >>
>> >> as discussed with you kindly arrange for a quick service of the
>> >> vehicle.
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> ---------- Forwarded message ----------
>> >> From: Nitin Mutha ;
>> >> Date: Tue, Jan 31, 2012 at 10:02 AM
>> >> Subject: Re: complaint No: 1-13041111041
>> >> To: Customer Relations Officer <cro@autoind.com>
>> >>
>> >>
>> >> Dear Felcy
>> >>
>> >>
>> >>
>> >> After your assurance last time, I gave the vehicle for maint/service
>> >> on
>> >> Friday (Indica Vista Quadrajet, 6403). The complain number assigned by
>> >> TATA motors customer care was 15008050122. Auto industries (ND Naik)
>> >> representative Mr. Vinci taken the vehicle on Friday 27th Jan. Since
>> >> the
>> >> advisor was not available vehicle was left and was assured that there
>> >> will be call from TATA motors for updating the status. Since no one
>> >> informed the status, we kept calling Mr. Vinci who  tried his best to
>> >> update us on the status. But the still no official word from the
>> >> advisor.
>> >>
>> >>
>> >>
>> >> On Saturday I learned from the reception that Mr. Vilok is the advisor
>> >> and called him. He told us the most of the work is already complete
>> >> and
>> >> estimated price will be 5k. I checked with him if the vehicle can be
>> >> collected on Saturday (28th). He asked to call after 1600 hrs. In the
>> >> afternoon he mentioned that there is still some work remaining and it
>> >> will be complete on Monday. Yesterday I called him in the morning and
>> >> he
>> >> gave me another excuse to call in the afternoon. Finally when my wife
>> >> reached there in the afternoon, he told her completely different story
>> >> saying that the vehicle was ready and some problem has occurred after
>> >> they sent it for washing and not they don't know what is the problem
>> >> with the vehicle.
>> >>
>> >>
>> >>
>> >> Now Mr. Vilok is not answering the phone since yesterday. Can you
>> >> please
>> >> look into the matter and ensure that work is completed on priority by
>> >> today itself.
>> >>
>> >>
>> >>
>> >> Thank you
>> >>
>> >> Nitin
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> On Sun, Jul 17, 2011 at 9:39 AM, Customer Relations Officer
>> >> <cro@autoind.com> wrote:
>> >>
>> >> Dear Sir,
>> >>
>> >> This is in reference to your complaint No: 1-13041111041 vehicle The
>> >> Indica Vista Aqua Quadra registration bearing No : GA036403
>> >>
>> >>
>> >> Firstly I would like to sincerely apologies for the inconvenience
>> >> caused
>> >> to you.
>> >>
>> >>
>> >> This is to inform you that when you get your vehicle for servicing
>> >> next
>> >> time you wont have to face this inconvenience again..
>> >>
>> >> --
>> >>
>> >> Regards
>> >>
>> >> Felcy Rego
>> >>
>> >> CRM
>> >>
>> >> Auto Industries Pvt. Ltd.
>> >>
>> >> Fatorda, **Goa**
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> --
>> >>
>> >> Nitin Mutha
>> >> F-415, CD Sceanic Acres, Near Tata Showroom, Fatorda, Madgaon,
>> >> **Goa**,
>> Pin
>> >> 403602 (http://maps.google.com <http://goo.gl/OEz2m>)
>> >> Phone  <tel:%2B91%20>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> --
>> >>
>> >> Nitin Mutha
>> >> F-415, CD Sceanic Acres, Near Tata Showroom, Fatorda, Madgaon,
>> >> **Goa**,
>> Pin
>> >> 403602 (http://maps.google.com <http://goo.gl/OEz2m>)
>> >> Phone <tel:%2B91%20>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> --
>> >>
>> >> Nitin Mutha
>> >> F-415, CD Sceanic Acres, Near Tata Showroom, Fatorda, Madgaon,
>> >> **Goa**,
>> Pin
>> >> 403602 (http://maps.google.com <http://goo.gl/OEz2m>)
>> >> Phone
>> >>
>> >>
>> >>
>> >>
>> >>
>> ********************************************************************************************************************************************************
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>> >> and/or publication of this e-mail message,contents or its
>> >> attachment(s)
>> >> other than by its intended recipient(s) is strictly prohibited.
>> >> Any opinions expressed in this email are those of the individual and
>> >> not
>> >> necessarily of the organization.
>> >> Before opening attachment(s), please scan for viruses."
>> >>
>> >>
>> ********************************************************************************************************************************************************
>> >>
>> >>
>> >
>> >
>> > --
>> >
>> > Nitin Mutha
>> > F-415, CD Sceanic Acres, Near Tata Showroom, Fatorda, Madgaon, **Goa**,
>> Pin
>> > 403602 (http://maps.google.com <http://goo.gl/OEz2m>)
>> > Phone
>> >
>>
>>
>> --
>>
>> Nitin Mutha
>> F-415, CD Sceanic Acres, Near Tata Showroom, Fatorda, Madgaon, **Goa**,
>> Phone ****
>>
>>
>>
>> ****
>>
>>  ****
>>
>> --
>>
>> Nitin Mutha
>> F-415, CD Sceanic Acres, Near Tata Showroom, Fatorda, Madgaon, **Goa**,
>> Phone  <%2B91%20>****
>>
>> ************************************************************************************************************************************************************
>>
>> "This e-Mail may contain proprietary and confidential information and is
>> sentfor the intended recipient(s) only. ****
>>
>> If, by an addressing or transmission error,this mail has been misdirected
>> to you, you are requested to delete this mailimmediately. ****
>>
>> You are also hereby notified that any use, any form of reproduction,
>> dissemination, copying, disclosure, modification, distribution****
>>
>> and/or publication of this e-mail message,contents or its attachment(s)
>> other than by its intended recipient(s) is strictly prohibited. ****
>>
>> Any opinions expressed in this email are those of the individual and not
>> necessarily of the organization. ****
>>
>> Before opening attachment(s), please scan for viruses."****
>>
>> ************************************************************************************************************************************************************
>>
>>
>>
>> ****
>>
>> ** **
>>
>> --
>>
>> Nitin Mutha
>> F-415, CD Sceanic Acres, Near Tata Showroom, Fatorda, Madgaon, **Goa**,
>> Phone  <%2B91%20>
>>
>> ****
>>
>>
>>
>> ****
>>
>> ** **
>>
>> --
>>
>> Nitin Mutha
>> F-415, CD Sceanic Acres, Near Tata Showroom, Fatorda, Madgaon, **Goa**,
>> Phone <%2B91%20>
>>
>> ****
>>
>>
>>
>> ****
>>
>> ** **
>>
>> --
>>
>> Nitin Mutha
>> F-415, CD Sceanic Acres, Near Tata Showroom, Fatorda, Madgaon, **Goa**,
>> Pin
>> 403602 (http://maps.google.com <http://goo.gl/OEz2m>)
>> Phone
>>
>> ****
>>
>> ********************************************************************************************************************************************************
>> "This e-Mail may contain proprietary and confidential information and is
>> sentfor the intended recipient(s) only.
>> If, by an addressing or transmission error,this mail has been misdirected
>> to you, you are requested to delete this mailimmediately.
>> You are also hereby notified that any use, any form of reproduction,
>> dissemination, copying, disclosure, modification, distribution
>> and/or publication of this e-mail message,contents or its attachment(s)
>> other than by its intended recipient(s) is strictly prohibited.
>> Any opinions expressed in this email are those of the individual and not
>> necessarily of the organization.
>> Before opening attachment(s), please scan for viruses."
>> ********************************************************************************************************************************************************
>>
>>
>
>
> --
> -------
> Nitin Mutha
> F-415, CD Sceanic Acres, Near Tata Showroom, Fatorda, Madgaon,
> Goa, 403602 (Google Map <http://goo.gl/OEz2m>), India
> Phone
>


--
-------
Nitin Mutha
F-415, CD Sceanic Acres, Near Tata Showroom, Fatorda, Madgaon,
Goa, 403602 (Google Map <http://goo.gl/OEz2m>), India
Phone 




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